Shipping Policy (Physical Products)

• Processing time: 1–3 business days (excluding weekends and holidays).
• Shipping time varies depending on your location and selected shipping method.
• Some items may ship from third-party suppliers or warehouses.
• Once your order is shipped, you will receive a confirmation email with tracking information (when available).

Kenchima is not responsible for:

• Delays caused by carriers
• Incorrect or incomplete shipping addresses provided by the customer
• Lost or stolen packages marked as delivered